Phishing attacks: problems with email deliveries to certain email providers

As students, we ask that you use your student email account for sending emails to University contacts. That way, the University can respond to you. Please check your student email account regularly, as it’s possible that any redirection to your personal email account might not work at this time.

Due to an increase in phishing attacks, it occasionally happens that students or staff are tricked into revealing their login information. The compromised login details are then exploited, leading to thousands of spam emails being sent from the affected university accounts. In turn, this can lead to some email providers blacklisting the email server of the University of Passau as a known source of spam. At the current time, we know that University emails sent via Outlook to Hotmail, MSN, Live or Outlook email addresses in certain countries and domains (.de, .at and .com) are not reaching their recipients. Unfortunately, the university has no means of influencing how long any given email provider’s blacklisting lasts.

Please be especially careful when you receive an email that encourages you to enter or change any personal data. Please do not click on links in such emails. If you are unsure about the authenticity of a message, please contact the ZIM Support, who will be happy to advise you.