Chair of Digital Libraries and Web Information Systems


Project SSIX – tools to get to know the sentiments of your social-media-audience

Project SSIX – tools to get to know the sentiments of your social-media-audience
Project SSIX – tools to get to know the sentiments of your social-media-audience
Social Sentiment Indices powered by X-Scores (SSIX) aims to provide European SMEs with a collection of easy to interpret tools to analyse and understand social media users attitudes for any given subject; these sentiment characteristics can be exploited to help SMEs to operate more efficiently resulting in increased revenues.

Social media data represents a collective barometer of thoughts and ideas touching every facet of society. SSIX will search and index conversations taking place on social network services, such as Twitter, StockTwits, and Facebook including the most reliable and authoritative Newswires, online newspapers, trade publications and blogs. SSIX will classify and score content using a framework of qualitative and quantitative parameters called X-Scores, regardless of language, locale or data architecture.

The X-Scores framework will interpret economically significant sentiment signals in social media conversations producing sentiment metrics, such as momentum, awareness scope, topic density and historical comparison. These metrics will create commercially viable social sentiment indices, which can be tailored to any domain of interest.

By enabling European SMEs to analyse and leverage social sentiment in their discipline, SSIX will facilitate the creation of innovative products and services by enhancing the investment decision making process, thus increasing revenue while also minimising risk.

Funding and participation

Siegfried Handschuh, Professor of Digital Libraries and Web Information Systems, leads the project at the University of Passau. The University of Ireland in Galway coordinates the project. Private partners include Peracton, the Redlink GmbH, 3rd Place SRL, Handelsblatt GmbH, and Lionbridge Oy.

This project has received funding from the European Union's Horizon 2020 research and innovation programme under grant agreement No 645425.

Principal Investigator(s) at the University Prof. Dr. Siegfried Handschuh (Lehrstuhl für Informatik mit Schwerpunkt Digital Libraries and Web Information Systems)
Project period 01.03.15 - 28.02.18
Source of funding
Logo of source of fundingEuropäische Union (EU) > EU - 8. Forschungsrahmenprogramm (Horizon 2020)

Areas Computer Science

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